Canon is a very popular brand of printers used by customers the world over. These printers are innovative and technologically advanced, with many exciting features. They are well suited for both home and office use. Printers need to be connected to a computer system in order to run smoothly. Canon printer offline error is a common issue that prevents printing or scanning documents. If your printer is showing offline and if you need assistance you can dial Canon printer customer support and speak to a certified professional. You can also try these basic troubleshooting steps to get the printer back online.
Steps to resolve Canon printer offline Error:
Whenever users see a message where the Canon printer is showing offline it can be very frustrating because it will halt work. Here are some steps that you can follow to check your printer and make sure everything is in order.
Step 1: Check the cables: Computers and related devices use a lot of wires. If these wires are not connected properly the system will malfunction. The first step you can do is to make sure all the connecting wires are in place and the printer is securely connected to the computer
Step 2: Restart the system: This may sound like a simple solution but it is very effective. You can first try turning the printer off and then switching it on after some time. This will reset the default printer settings and could help sort out the issue quickly. If this does not work you can try restarting your computer also.
Step 3: Check printer components: Printer has multiple smaller components that are all connected so that the printer runs smoothly. If there is a problem with any of the components then it is possible that the printer will not work and will appear offline. You can try checking ink and toner cartridges along with the feeder sheets and output trays to make sure everything is in place.
Step 4: Printer Jam: Jammed printers are a common reason why Canon printers show offline. Torn paper or damaged paper, paper clips, and staple pins can cause printers to jam and will halt printing. Check the papers to make sure nothing is jamming the printer.
Step 5: Update the printer software: To better serve their users Canon will regularly release printer updates with added features and bug fixes. You can try connecting to the internet and updating your printer drivers and software to resolve the issue.
If you follow the steps mentioned above you should be able to troubleshoot the Canon Printer offline error and resume printing. But you must remember that these are very basic troubleshooting steps. Sometimes the offline error issue could be because of a technical error. In that case, you will have to speak with a trained expert to fix the problem. Luckily Canon offers its customers 24 hours technical support. You can contact Canon printer customer care any time of the day to get expert advice on “canon printer is showing offline” error.