The address book contacts in AOL Desktop Gold are supposed to get automatically synced between your AOL Desktop client and the AOL server. But sometimes this address book contacts will appear to be missing. This isn’t a rare phenomenon as it happens to almost all AOL users. And to retrieve this, there are many ways or methods involved which reap the same results. But there are times when the methods work differently for different people. If one method works for you, it may not work for the other. So in this blog, you will be presented with a few methods that you can try, in order to restore or find missing address book contact in AOL Desktop Gold. So if you want to know how to do this you can follow this blog or get help from the AOL customer service.
The methods you can try to restore missing contacts in desktop gold are listed down below along with the steps involved.
Check the connectivity: -
If your broadband connection isn’t working then you will have trouble accessing the contact books. So to solve this you need to reboot your modem and router. You can do so by unplugging the power cord from the back of the modem and router and wait for around 30 seconds before plugging them back in. You might have to wait for around 5 minutes for the bootup.
You need to uninstall and install AOL Desktop Gold: -
Sometimes, by simply downloading and reinstalling the software again will help fix this. For that, you need to uninstall the software from the system and after that go to the official AOL site and download the link through any of the three methods mentioned in the site. After that, run the downloaded file in your system as ‘administrator’ and follow the steps on the screen to finish installing.
Also Read: AOL Gold Download
Run Address book sync fix setup: -
To know how to run Address book Sync Fix set up, follow the instructions below:
- Sign in to the AOL desktop gold software and go to aol.com.
- After downloading the link, run it on your computer by clicking ‘run’.
- Now click ‘ok’ to start the Address book sync fix set up.
- When you see the confirmation window, click ‘ok’.
- After completing the setup, open your desktop gold and check whether the address book contacts have been restored.
These are some of the ways through which you can find a missing address book in AOL Desktop Gold.
Source URL: - Missing address book contact in AOL Desktop Gold